Privacy Policy

Business Closure Disclaimer

Payments made to or received by Ecom Store Ease are non-refundable in the event of a temporary or permanent closure of a business or its related activities.

Information We Collect

When you engage with our services, we automatically collect certain types of information, including but not limited to:

• The pages you view
• The date and time of your visit
• Items you purchase or browse
• IP address and location-related data

This data helps us improve your user experience and provide more relevant advertising through retargeting. This information is non-personally identifiable and is used strictly for analytical and marketing purposes.

Use and Storage of Personal Information

a) Personally Identifiable Information

We do not rent or sell your personally identifiable information to third parties. Any data you provide (such as name, email, phone number) may be stored on secure servers managed internally or through our trusted third-party hosting partners.

If you post public comments on our website, that information becomes visible to others. Even if removed, it may remain in cached or archived versions. All information submitted via our contact form will only be used for internal communication purposes.

b) Non-Personally Identifiable Information

We may share anonymous usage data (such as referral URLs, browser types, and click patterns) with third-party services. This information cannot be used to identify individuals.

Security

We use secure server technology and follow industry-standard practices to ensure that your personal information — including sensitive details like bank account or credit card information — remains protected during collection and processing.

Cookies and Retargeting

When you browse ecomstorease.com, we may store cookies on your device to help us understand your interests. This allows our display advertising partners to serve you retargeted ads based on your previous interactions with our website.

These cookies do not collect personally identifiable information like your name, email, phone number, or physical address. If you wish to opt out of targeted advertising, you may do so through tools such as AdRoll's opt-out page.

Revision Policy

Based on the selected service package, free revisions are available. Clients may request unlimited revisions at no additional cost as long as the design and concept remain unchanged. The standard turnaround time for revisions is 48 hours.

Refund Policy

Ecom Store Ease offers refunds in specific cases, but refunds are not unconditional. Clients are eligible for a 100% refund only if the company has not yet begun work on the project.

Refund Policy Will Be Void If:

• You have selected a custom or discounted package
• You request revisions beyond the initial concepts
• You become unresponsive for more than 7 days
• The project is put on hold at your request
• Any of our terms or policies are violated
• Your creative brief lacks essential information
• Your business is renamed or closed
• The reason is unrelated to our service (e.g., change of mind, internal disputes)
• You've approved multiple rounds of revisions

How to Request a Refund

To submit a refund request, please ensure you meet the applicable conditions, then contact us through any of the following methods:

• Email: info@ecomstorease.com
• Phone: +1 727-405-5099
• Address: 4502 Woodrow Way, Plantersville, Texas, 77363

We will review your request in line with our revision policy. If applicable, our refund team will issue a formal approval.